Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the Smatchd website, products, and services (together, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use the Services.

1. About Smatchd

Smatchd is a hiring platform designed to help organisations and candidates align on expectations through structured information, transparency, and measurable signals.

These Terms apply to all visitors, employers, candidates, partners, and any other users of the Services.

2. Eligibility

You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you have the legal capacity to enter into a binding agreement.

If you are using the Services on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

3. Accounts and access

Certain features of the Services may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to provide accurate and up-to-date information and to notify us promptly of any unauthorised use or security breach.

4. Acceptable use

You agree to use the Services lawfully and in a manner consistent with their intended purpose. You must not:

  • Use the Services for unlawful, misleading, or discriminatory purposes
  • Attempt to gain unauthorised access to systems or data
  • Upload or distribute malicious code or harmful content
  • Scrape, copy, or misuse data without permission
  • Interfere with the operation, security, or performance of the Services

5. Employer responsibilities

Employers using the Services are responsible for ensuring that all job postings, company information, and communications are accurate, lawful, and non-discriminatory.

Employers remain solely responsible for hiring decisions and compliance with applicable employment, equality, and data protection laws.

6. Candidate responsibilities

Candidates are responsible for the accuracy of information they provide, including professional experience, qualifications, and preferences.

Smatchd does not guarantee interviews, job offers, or employment outcomes.

7. Fees and payments

Certain features of the Services may be subject to fees, including subscription plans or pay-per-post options.

Pricing, billing cycles, and payment terms will be clearly disclosed at the point of purchase. Fees are non-refundable unless otherwise stated or required by law.

8. Intellectual property

All content, software, branding, designs, and materials made available through the Services are owned by or licensed to Smatchd and are protected by intellectual property laws.

You may not copy, modify, distribute, or exploit any part of the Services without prior written permission.

9. Availability and changes

We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free operation.

We may modify, suspend, or discontinue any part of the Services at any time, including during early or beta phases.

10. Liability

The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties, express or implied.

Smatchd will not be liable for indirect, incidental, or consequential losses, including loss of business, data, or opportunity.

11. Suspension and termination

We may suspend or terminate access to the Services if you breach these Terms or misuse the platform.

You may stop using the Services at any time.

12. Privacy

Our use of personal data is governed by our Privacy Policy. By using the Services, you acknowledge that you have read and understood that policy.

13. Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Courts located in England shall have exclusive jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. Any changes will be posted on this page and will take effect when published.

15. Contact

If you have questions about these Terms, please contact us at hello@smatchd.com.