Smatchd FAQ

Everything you might want to know.

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Showing 33 answers

What is Smatchd?+

How does Smatchd work?+

Who is Smatchd for?+

Do I need an account to use Smatchd?+

How do I create an account?+

Can I switch between candidate and employer accounts?+

I forgot my password. What should I do?+

How do I delete my account?+

Why am I being redirected to onboarding?+

What preferences do candidates need to set?+

Why am I seeing roles that do not feel relevant?+

How does match explainability work?+

If I apply, does my application change if I update my profile later?+

Can I save roles for later?+

Do I need a CV to apply?+

What does employer onboarding involve?+

Why do employers need domain approval?+

What is the difference between a draft role and a published role?+

Can employers move candidates through hiring stages?+

Can employers view and download candidate CVs?+

What is Smatchd pricing model?+

What are the subscription tiers and prices?+

How does Smatchd decide if an employer has paid access?+

What data does Smatchd collect?+

Who can see my data?+

What are apply-time snapshots and why do they exist?+

What does employer analytics measure?+

Why might analytics take time to update?+

Can I export analytics data?+

How does Smatchd enforce permissions?+

Does Smatchd use AI or machine learning to match candidates?+

I see an error like "Could not load roles" or "permission denied". What should I do?+

Why am I being sent back to the sign-in page?+